The history of department stores in Kyoto, and Kyoto in the history of the department store

It was announced on January 28th that the downtown Kyoto location of the Hankyu department store will be closing in autumn. Sales at the store, which opened in 1971, had fallen to a pitiful 1/3 of peak volume, which was reached back in 1991 on the precipice of the bubble. I had originally begun writing a post on the circumstances leading to the closing, the reaction to it, and the possible impact on the area but a planned paragraph on the larger history got out of hand and I ended up with about 2000 words on the history of the department store in Japan in general. Therefore, I have decided to save the discussion of the current events aspect for another post and publish the history piece right now.

Kyoto’s Hankyu Kawaramachi in the 1970s

The store is located on the SE corner of the bustling Shijo – Kawaramachi intersection, just above the terminal of the Kyoto Line of Hankyu rail that links downtown Kyoto with Osaka’s downtown neighborhood of Umeda. (Trivia time: technically the Kyoto line terminates one stop before Umeda in Juso, with service between those two stations technically running over the quadruple track of the Takarazuka line, but this is an internal technicality and for all practical purposes the lines terminates at Shijo-Kawaramachi one one end, and Umeda on the other.) The presence of Hankyu department store above the Hankyu railway terminal is of course no coincidence, as the confluence of private regional railroads and departments stores is a distinctive and rather unique characteristic of the history of both industries in Japan, which had a profound impact on Japanese urban development in the 20th century. Although the Hankyu department store only opened in 1971 and the terminal beneath it had only opened in 1963, their Kyoto Line had linked Kyoto and Osaka for decades before that, with the section between Saiin (西院) Station and Omiya (大宮) Station (which had been the terminal before the Kawaramachi station opened, and had gone by the name of Kyoto Station) having been the first subway train in all of Kansai. (See timeline here.)

The intersection of Shijo and Kawaramachi street (四条河原町) is the heart of downtown Kyoto, which has long been anchored by large department stores – and in fact Kyoto is itself the birthplace of many of the dry-goods stores known as 呉服店 (gofukuten, roughly “traditional Japanese-style clothing stores” as opposed to 洋服店 (youfukuten) or “Western-style clothing stores”) that eventually evolved into the modern department store goliaths. Even department stores that originated in Edo or Tokyo (same city, different times) had strong ties to Kyoto, which was the center of the Japanese textiles and clothing industry until western style clothing took over as daily fashion in the 20th century.

Hankyu is not just one example of the peculiar symbiosis between Japanese railways and department stores, but its originator. Unlike all of the other department stores that I will be mentioning later, Hankyu was a train company first, only expanding into the retail business later on. The predecessor to the Hankyu Railway Company was Minou Arima Denki Kidou (箕面有馬電気軌道), or the Minou – Arima Electric Railway, and called Kiyu Densha (箕有電車). (kidou is a now rarely used word that translates to “permanent way” in English, referring to the physical infrastructure of railway tracks.) Starting in 1906, Kiyu Densha first ran trains between Umeda and Ikeda, Ikeda to Takarazuka to Arima, and to Minou. After some rapid expansion through both construction and acquisition, they changed their name to Hanshin Kyuukou Dentetsu (阪神急行電鉄) or Osaka – Kobe Express Railroad, in 1910. In 1943 they merged with Keihan Denki Kidou (Kyoto – Osaka Electric Railway, 京阪電気鉄道) and changed their name once again to Keihanshin Kyuukou Dentetsu, (京阪神急行電鉄), which meant the Kyoto – Osaka – Kobe Express Railway. In 1949 the union came to an end, with the Keihan unit being spun off once again into the present Keihan Electric Railroad, and finally became the Hankyu Corporation in 1973.

Hankyu Umeda Station, ca. back in the day

Hankyu’s entrance to the retail market was driven by the company’s founder Kobayashi Ichizo, which naturally has a page of hagiography to him on their corporate site. Although the Hankyu Department Store (阪急百貨店) proper opened in 1929, there were actually two significant stages before that. The first was in 1920, when the Tokyo based Shirokiya (白木屋) rented the first floor of the Hankyu Umeda Station building, sensing the obvious business opportunity of a store directly connected to a major railway terminal. Shirokiya was founded in Tokyo’s Nihonbashi district in 1662, when it was still Edo, and became a modern corporation under the name of Shirokiya Gofukuten in 1919, just before opening their store in Umeda. Shirokiya Umeda sold food and other grocery store items, while Hankyu turned the second floor into a large affordable eatery called the “Hankyu Cafeteria” (阪急食堂). After Shirokiya’s lease ended in 1925 Hankyu booted them out and turned the 2nd and 3rd floor into the “Hankyu Market” (阪急マ-ケット), but it is unclear what exactly replaced Shirokiya. In 1929 this was finally developed into the Hankyu Department store, which is widely recognized as the pioneer of the “railway terminal department store” model that can now be seen throughout Japanese cities. In 1947 the Hankyu Department Store was established as a separate company from the Railway, but they remained under the same holding company, although the names have changed slightly yet again following the recent merger between the Hankyu and Hanshin (Osaka – Kobe) groups.  (See this Japanese language site for a great history of the Hankyu Umeda station, including many old photos and maps.)

The Hankyu Market

Significantly, Shirokiya would  later became the Tokyu Department Store, as Tokyo’s answer to the Hankyu model of retail and railway symbiosis, after being bought by the Tokyo Railway. Presumably this was related to their experience in developing the market in Umeda. Incidentally, although there is no mention that I can find anywhere on official looking pages, I did find a couple of references online mentioning that Shirokiya had originally been a well-known clothing wholesaler (呉服問屋) in Kyoto before establishing a retail store in Edo, a pattern that is seen repeated more reliably in another example below.

The old Shirokiya store.

Hankyu’s retail division was a latecomer to Kyoto, having only opened their store in 1971, but Takashimaya had already had their store on the southwest corner – directly across from Hankyu’s location on the southeast corner – since 1950. The company that would later become Takashimaya was in fact originally founded in Kyoto in 1831 and reorganized as a modern corporation under the name of Takashimaya Gofukuten in 1919, but in 1932 opened their first modern department store in Osaka and made that their corporate headquarters, which it remains to this day.

Just a couple of blocks to the west, along Shijo, one can also find the original Daimaru department store, which like Takashimaya was born in Kyoto, but later moved their headquarters to Osaka. Daimaru was founded in 1717 as the Gofukuten Daimonjiya (呉服店大文字屋), in Kyoto’s Fushimi ward, well south of the current downtown location. In addition to their primary business as a retail establishment they also had a currency exchange counter, which might surprise those who remember that Japan was virtually closed to foreign trade during this period. In fact, exchanged were not being made between foreign money and Japanese money,  but between the Japanese gold, silver, and bronze coins, for which a 1-2% service charge was exacted. Daimonjiya (presumably named for Kyoto’s famous landmark / festival) expanded early, to Osaka’s Shinsaibashi in 1726 and Nagoya’s Honmachi in 1728 (later closed), which is when they changed the name to Daimaru. After reorganizing as a modern corporation under the name of Daimaru Gofukuten in 1908, they opened their first modern department store at the current location in Kyoto in 1912. Although this is the location of their first actual department store, the Shinsaibashi site on which they opened in 1726 is their current flagship store, which is doing well enough to have opened a new annex building directly across the street from the original building just last year.

Mitsukoshi Gofukuten (From this neat blog on Meiji era Japan.)

Next I would like to mention Mitsukoshi, even though it was not exactly founded in Kyoto and does not currently even have any locations in the city. It is well known that the future Mitsukoshi department store was founded by Mitsui Takatoshi as the Echigoya Gofukuten (越後屋) in Edo (now Tokyo) in 1673, and was the first semi-modern retail clothing store, leading the way for those mentioned above. Like Daimaru, they also had a currency exchange window, which developed into the Mitsui Bank and later formed the basis for the Mitsui Zaibatsu / Group. (Incidentally, the Kyoto Hankyu building is actually owned by Mitsui Sumitomo Real Estate, and leased to Hankyu.) Less well known is the fact that Mitsui was at the same time operating a location in Kyoto, but rather than a retail store like the company in Edo was a purchaser/wholesaler (仕入店), and this Kyoto office was apparently considered the headquarters in the early days of the company. It was first located in the Nishijin (西陣) district, which at that time was the center of Japan’s textiles industry on Muromachi Street in Yakushi-cho (室町通薬師町), but it soon moved to the south, and became the first Echigoya retail store in Kyoto. Although Mitsui later sold most of the land after the store closed, they kept a small portion at the corner of Nijo and Muromachi, which is now a memorial park to the old Kyoto store, which appropriately contains a shrine to Inari, the Shinto fox god of wealth. (See Google map below for location, and photos plus more info in Japanese here.) Although I couldn’t find any reference to it online, I believe I have also seen a photograph of an ornate Meiji era style Mitsukoshi store labeled as having been at the very same Shijo-Kawaramachi corner as Hankyu and Takashimaya, on the northeast corner. I think the photo was from the 1920s or 1930s, and that it said the store burned down, without being rebuilt.

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The last traditional department store that deserves mentioning is the one with the least history in the city, despite being one of the most visible today. I speak of course of JR-West Isetan, located in tower of the Kyoto Station building. WEST JAPAN RAILWAY ISETAN Ltd., as the company is properly called, is 60% owned by JR West and 40% owned by Isetan Mitsukoshi Holdings Ltd., but was founded in 1990 before the Isetan / Mitsukoshi merger, and so was originally a joint venture of JR West and Isetan. Remember that since privatization JR West is no longer government owned, but publicly traded on various stock markets. Isetan was itself founded Tokyo in 1886 as yet another gofukuten, and like the rest of the big ones evolved into a modern department store in 1930 when they opened their flagship store in Shinjuku. Isetan never had a store in Kyoto until September 11 1997, when the JR West Isetan department store opened along with the brand new Kyoto Station building itself, which had been newly erected to replace the bland concrete building that had been constructed as a temporary station to replace the classic style station building that had been lost to fire in 1950. For whatever reason, JR West did not partner with a department store chain that already had ties to Kyoto (maybe they tried and failed, I really have no idea), but regardless, the idea that a full size department store was an essential anchor to a new, modern  station building reinforces the long union between railways and department stores in 20th century Japan, started at Hankyu Umeda 70-odd years earlier.

呉服問屋

Sending Papers

Sunday, Jan. 24, 2010
Nudes land photographer in trouble
Kyodo News

Police plan to send papers to prosecutors shortly on photographer Kishin Shinoyama on suspicion of public indecency for shooting photos of nude models in public spaces for a book, sources said Saturday.

The police are consulting with the Tokyo District Public Prosecutor’s Office on sending papers on the 69-year-old photographer and two female models, the sources said.

“Send papers to prosecutors” is a crude (but accurate) English translation of 書類送検 or shorui souken, a word frequently seen in Japanese news stories with no statutory basis or definition. What does it mean, and at what stage is Shinoyama in the criminal prosecution procedure?

“Sending papers” describes a situation where police officers have not arrested someone, or initially arrested them and released them, and then send the relevent evidence that identifies the suspect with the criminal offense. The word “sending papers” is not actually used by the police or prosecutors and does not appear in any criminal procedure legislation, but is a correct explanation of what happens — Article 246 of the Criminal Procedure Law obliges the police to promptly send all papers and evidence regarding the suspect and the incident (and information regarding confessions). Prosecutors can, and do, designate that some minor crimes be up to the discretion of the police to process independently or to decide at their discretion whether or not to send papers.

The background to Shinoyama’s case is that the photographer shot nude photographs of his two adult models in Tokyo in twelve public places, including a church and the Aoyama Graveyard, between August 16th and October 15th, 2008. The police received several complaints during this time and investigated one incident on September 7th, but Shinoyama responded by submitting a document to the police stating that his models were wearing swimming suits. When the photographs were published in his latest collection “NO NUDE” in September 2009, police felt compelled to proceed with a formal investigation.

Shinoyama’s public statements on this began with a defiant tone (“In my fifty years as a photographer…!”), but he has since taken a much more concilatory tone (“I’m sorry. I meant to consider my surroundings, but I was not careful enough”). That’s because in Japan’s apology-based criminal justice system, he still has time to avoid prosecution. Once the prosecutors receive the papers, they make the decision of whether or not to prosecute the case, under Article 247 of the same law, and have the option of deciding to not prosecute, under Article 248. At this point, the police are still “consulting” with prosecutors as to how and what to send them so as to be in compliance with their legal obligation. And the biggest issue with Shinoyama is a combination of the fact that he took public pictures of the nudes, that numerous people called 110 to complain, and Shinoyama’s denial of this fact at the time. If he apologizes enough, this appropriatly aged photographer could still avoid the most serious sanctions — or as one article in the Mainichi concludes, “it appears the goal of sending papers here is to put the brakes on similar acts.”

Subway planning Japan surge

Great news, people. Subway will open 80 new Japanese locations in 2010 (sub req’d). Most new stores will be in highway service areas and shopping centers where other fast food restaurants have shut their doors. That means you could start seeing Subways where the now-defunct Wendy’s used to be.

That will bring the number of Subways in Japan to around 270. Say what you will about their quality, Subway is the one of the only easy places to get a real deli sandwich in Tokyo. Mrs. Adamu and I love it.

I will be watching developments on this front very closely as I am considering moving out of Ayase at some point in the next year or so. Being near a Subway will be a major plus.

One interesting fact about Subway Japan – about 90% of their locations are franchisee-owned. So that older gentleman watching over the teenage part-timers making your sandwich? He probably has a very direct stake in making sure you’re satisfied. The same goes for most of the 957 Baskin Robbins stores.

The only rule of commuting that matters – just blend in

Reuters has a list of Japanese commuters’ common pet peeves:

1. Noisy conversation, horsing around

2. Music from headphones

3. The way passengers sit

4. Cellphone ringtones and talking on phones

5. Manners when getting on and off trains

6. Applying make-up

7. Littering

8. Sitting on the floor of the train

9. Riding the train drunk

10. Riding a crowded train with a child stroller

Most Mutant Frog readers will probably not find anything new on the list. Even the train companies are aware of them – most are covered in Tokyo Metro’s awesome “Please do it at Home” poster series (above, and read the Sandra Japandra blog if you want to laugh your ass off). Some seem more reasonable than others – can a mother really avoid bringing her kid on the train?

Pet peeves about daily life are simply a part of the human condition – American motorists all get pissed off at people who don’t use their blinkers, and on and on. However, in Japan these complaints seem to take on an extra sense of urgency because commuting on a packed train (often for more than an hour each way) is often so intimate and potentially dangerous. The pressure on your chest as that last person piles on. The feeling of being shoved as people stampede out at a major transfer station. The anxiety women must feel that the hand behind them could start getting too familiar.

With trains as crowded as Tokyo’s, everyone has an interest in maintaining some semblance of order and control. That’s maybe the one thing that keeps people in a tightly packed train from suffering a breakdown (and allows people to concentrate on a newspaper or Nintendo DS).

To deal with this, I think the people of Tokyo (and possibly all Japanese cities) have come up with one unwritten, overarching meta-rule that unites them all – do not stand out. People who stand out violate this order and thus subject themselves to the furtive glance of doom, that momentary registering of disapproval.

Even those who violate a few of the pet peeves themselves will feel annoyed at others who do the same. That’s because this rule is enforced by a million individual pet peeves manifesting themselves passive-aggressively. For example, I sometimes eat chocolate on the train but hate it when someone eats a sandwich or something I can smell. In my head, I feel like my eating is cleaner and therefore less rude.

This might be a stretch, but as a foreigner I feel like I automatically violate the rule just by being different. Once people see a white man they can never be sure if I’ll follow all the rules. Hence, just about every time I enter a reasonably packed train car I am greeted with half a dozen glances. I don’t necessarily think it’s racist–for most people it’s based on experience and it’s no more hostile than the automatic glances that would be directed toward other potential scofflaws – construction workers, thuggishly dressed kids, gyaru, etc etc.

Day in and day out, I share the train with the people who glare at me, and I start to glare back. I get territorial about my comfort zone – the handrail in front of the bench seats gives you enough room to read – and resent anyone who would violate it. I start to understand why people go out of their way to avoid talking to strangers. And I definitely get why people don’t bother giving up their seats to old people and pregnant ladies. Those people are breaking the rule!

This is why I think alleviating the insanely crowded train situation is vital to improving the national mood. I ridiculed Roger Cohen for talking about the gloomy attitude in Japan, but on that point he was right. People look like hateful, unhappy zombies during their commutes. The train companies are doing their best, but I feel like the media and politicians avoid really focusing on it because it’s one of those tough, intractable problems with no good solution. Better to let the plebes focus on how awful it is that some celebrities use drugs. But why not try some bolder solutions, like a second, identical Yamanote line, or double-decker train cars?

As a man with a short commute, I should be the last to complain about this. But I can’t help but thinking about it. It’s a national obsession, and in almost three years of living here it’s become mine as well.

Roger Cohen does Japan

After working out with Yoko Ono’s lawyer and crossing the street outside the Imperial Palace, Roger Cohen is ready to tell us what he thinks of Japan: a sad place where the only way to have fun is develop unhealthy obsession with cartoons:

My sense is that four factors have contributed to [over-the-top hobbyism and high-tech obsession in Japan]: wealth, postmodernism, conformism and despair. Japan is rich enough, bored enough with national ambition, strait-jacketed enough and gloomy enough to find immense attraction in playful escapism and quirky obsession.

As Tokyo Reporter noted in comments in my last post, Cohen uses some ridiculous examples to make what is ultimately a pretty valid point. There is a definite “ennui” here that, like much of the world, leads people to pursue escapism. Where I differ with Cohen the most is that I don’t think Japan is any more advanced in its escapism than America, just different. Here was my comment to the nytimes.com site that focused mainly on the silly parts of his column:

In common usage, “otaku” usually refers not to “geek-like obsession” but to actual obsessed geeks, which make up a pretty small proportion of Japan’s population (probably not much higher than the ratio of Americans who obsess over their hobbies). I would agree that “we’re all going a little otaku” as you defined it but that statement applies equally to most Japanese as it does to Americans.

I would also like to point out that Yoko Ono’s lawyer gave you some bad information. Unless you were using some new model of treadmill I am unaware of, those pictures tell you how many calories you are burning, as you suspected. It’s a neat feature I think American runners would like as well.

Sure, Japanese attention to detail, cuteness, and what have you are obvious to any outside visitor, but what does that have to do with Japan’s international standing? Does a lack of cute images on American treadmills signify the decline of the American superpower?

One bonus nitpick that I didn’t tell the Times: that area in front of the Imperial Palace is closed to traffic so they can open it up to bicycles. The traffic guards are there to make sure no one is run over by an out of control tourist. All the same, I think anyone who has been there will agree the old men directing traffic (who work for a travel agency) are extremely power-drunk and over-earnest in making sure no one jaywalks.

Wendy’s Japan to close by end of December!

Suddenly and unceremoniously, Zensho, the operator of Wendy’s Japan, has announced it will discontinue its licensing deal with the Wendy’s parent company and shut down all 71 restaurants under the hamburger chain’s brand by the end of this month.

There is a brief statement on the chain’s website announcing the decision (the URL oddly misspells “Wendies”) thanking everyone for their service and patronage and inviting everyone to visit a Wendy’s before it’s too late. But it doesn’t exactly tell us why this is happening. The Nikkei Shimbun and Wall Street Journal pass on statements from officials at Zensho stating that while Wendy’s had started to turn a profit, they wanted to focus management resources on their mainstay business, the Sukiya beef bowl chain.

The closure means 1900 part time workers will lose their jobs. According to the Nikkei, Zensho is offering to help them find work at neighboring stores, though in this tough environment I am sure many will have trouble finding new work immediately.

Although I rarely ate at Wendy’s, knowing it was there was comforting as an expat American. Also, at various points in my stay here Wendy’s has served as a meeting place and landmark. It will be very sad to see it go! One can only hope Burger King, which has made a recent return to Japan, will take over some of the former Wendy’s locations.

Gambling and the Yakuza: An Interview with Jake Adelstein

Tokyo Vice
Tokyo Vice

Tokyo Vice: An American Reporter on the Police Beat in Japan came out this past Fall. A tale of sex, scandal, and gangsters, it was written by Jake Adelstein, a former vice reporter for the Yomiuri and the only American to have been admitted into the Tokyo Metropolitan Police Department press club. If you’re interested in hearing more about the seedy side of Tokyo, I recommend picking up a copy. It’s a great read, at least as interesting as Robert Whiting’s Tokyo Underworld.

Some of you may have heard of Adelstein when his name popped up a year or so ago as the author of a Washington Post article about the yakuza (Japanese mafia). He is an interesting fellow; besides his unique former press credentials he also was instrumental in the 2006 TIP report that embarrassed Japan into adopting stricter anti-trafficking measures. Additionally, he runs the “Japan Subculture Research Center,” a blog devoted to the Japanese underground. He is currently running around the world promoting his new book. This isn’t just to generate sales. The publicity he generates keeps him alive.

Continue reading Gambling and the Yakuza: An Interview with Jake Adelstein

Facts on Japanese libraries

(Updated and corrected)

If you’ve never been to one of Japan’s public libraries, I suggest you check one out. While they vary in quality from place to place, in my experience they’ve been great resources of free books and periodicals (especially magazines). The users tend to be surly older men there to get a free newspaper, kids playing with the picture books, and serious students studying for exams. While they have some odd rules (no late fees, you can actually check out periodicals, and there are draconian photocopy limitations), all in all I love them.

So that’s why I was so happy to see that Japan’s ministry of education has some numbers on Japan’s network of public libraries as part of a survey taken every three years of “social education” institutions like libraries, civic centers, and museums.

Some facts:

  • At the time of the survey, taken over 2007 and 2008, there were 3,165 public libraries in Japan, or one for every 40,349 people. In the US, there are an estimated 122,356, one for every 2,485 people. That compares to 42,204 convenience stores and 13,000 pachinko parlors. The number is up from 2,396 in 1995. (Correction: The US number included public school libraries, whereas the Japanese numbers did not. The corresponding US number is 16,604, or one for every 18,312 people.)
  • Japanese people borrowed over 600 million books in 2007.
  • There are a total of 34.03 million cardholders (26.7% of the population), who borrowed an average of 19 books apiece. Elementary school-age cardholders were more avid readers, borrowing 35.9 books each. The cardholder population is actually down from 36.9 million in 1999 but up from a sharp fall to 26.4 million in 1998.
  • However, today’s cardholders visit the library 5 times a year, vs. just 3 times in 1995.
  • Though there are only 14,981 employed librarians or assistant librarians in Japan (including those working at privately run collections), it’s estimated more than 200,000 people have passed the official librarian exam. In the US, there were 150,000 employed librarians in 2008. That’s 4.7 librarians or assistants for each library vs. just 1.2 per library in the US. I am not exactly sure what to make of this difference, but maybe it has something to do with the relatively higher qualifications needed to become a qualified librarian in the US (a masters degree in library science) vs. Japan (an undergrad degree in library science or a degree in any field plus some extra training).
  • By far the biggest library in Japan is the National Diet Library in Tokyo with a collection of 34.7 million books, compared to the US Library of Congress’s 141 million. I guess if the Diet doesn’t actually have to make any decisions, its members don’t need to do as much background research!

While I won’t get into it now, Wikipedia has some info on the history of libraries in Japan if you’re interested.

(link thanks to J-Cast)

History on the march – Lindsay Hawker’s alleged murderer arrested

The police have finally arrested Tatsuya Ichihashi for the grisly murder of Nova teacher Lindsay Ann Hawker. You can find the details from any number of sources. I am very glad the police followed through and finally brought him to justice after initially letting him get away. He was on the run for around two and a half years.

This is a minute detail, but Ichihashi’s arrest means that from now on there will be no more wanted posters with Ichihashi’s face. Ever since I arrived in Japan around two years ago his face has been plastered just about everywhere. In fact, the murder occurred just a month before I touched down. Now I’ll miss not seeing him at every police box. It’s not that I was fond of him – I will just instinctively feel a sense of loss. Today he was there, and at some point in the next few days he’ll be gone from everywhere but the TV. And all this time, he didn’t even look like that anymore because of the plastic surgery!

It’s the same with the Tokyo Olympics 2016 signs. From the time I arrived here (as far as I can remember) until just a couple months ago they were all over the place – but now that the games were awarded to Rio they are gone, too.

Stuff I want to eat: Frijoles, a Chipotle knockoff in Azabu Juban

menu_buritto001

When I lived in Washington, DC, one of my favorite places to eat was Chipotle, the formerly McDonald’s-owned seller of giant burritos. The combination of spicy salsa, sour cream, guacamole, and seared meat all wrapped in an overstuffed tortilla made for a reasonably priced explosion of flavor, guaranteed every time.

Accordingly, a complete lack of anything comparable in Japan (or any decent Mexican food, for that matter) has been a source of considerable homesickness for me.

Until now.

Joe has pointed me to Frijoles, a restaurant in Azabu Juban with a menu essentially identical to Chipotle. I have not eaten there yet, but it has so far received some positive word of mouth. I’ll be sure to report once I’ve had the chance to try it out.